Support

Need help with InventoryFlo? We're happy to assist — email us and we'll get back to you as soon as we can.

Contact us

Email contact@inventoryflo.app with a description of your issue, your organization name, and — if relevant — screenshots or the item/order affected.

We aim to respond to support requests within 1–2 business days.

Frequently asked questions

How do I request deletion of my account or data?

Email contact@inventoryflo.app from the address on your account and ask us to delete your account. We'll confirm what will be deleted, then process the request — account and operational data is removed within 30 days, except records we must keep for legal reasons (e.g. billing history, kept for 7 years per UK tax law). See our Privacy Policy for full retention details.

How do I export my data?

Use the in-app export feature (available from your organization's settings) to download your inventory, stock movements, and purchase-order data. If you need an export after cancelling your subscription, contact us within 30 days of cancellation — after that window, operational data is deleted.

I forgot my password / can't sign in

Use "Forgot password" on the sign-in screen to reset it by email. If you no longer have access to that email address, contact contact@inventoryflo.app from a way we can verify you own the account.

I found a bug or have a feature request

Email us at contact@inventoryflo.app — include the screen you were on, what you expected, and what happened instead. Screenshots help a lot.