Plans and billing
What Free, Starter, Pro and Business include, how the trial works, and how the owner upgrades, changes or cancels a plan.
2 min read
The four plans
| Free | Starter | Pro | Business | |
|---|---|---|---|---|
| Price per month (USD) | 0 | 19 | 49 | 129 |
| Billed annually, per month | — | 15 | 39 | 99 |
| Items | 250 | 2,500 | 10,000 | 50,000 |
| Users | 2 | 5 | 15 | 40 |
| Warehouses | 1 | 2 | 5 | 15 |
| AI document reads per month | — | 50 | 300 | 1,500 |
Prices in euros and pounds are on the pricing page. History is unlimited on every plan.
- Free: suppliers, purchase orders with partial receiving, stock counts, variants, pick lists, checkouts and low-stock alerts.
- Starter adds multiple locations and transfers, saved reports and the audit trail.
- Pro adds analytics, cycle counts, production, landed costs, multi-currency purchasing, webhooks, the public API and AI assistants (MCP), Shopify and QuickBooks.
- Business adds custom roles and the highest limits.
Paid plans can add packs without changing plan: +1,000 items, +1 team member, +5 locations or +10 custom fields.
Trial and beta
New organizations start with 14 days of Pro. When the trial ends without a subscription, the organization moves to Free and keeps all its data.
While InventoryFlo is in beta, every organization gets every feature for free and billing is switched off; the billing page says so.
Upgrade, change or cancel
Billing is handled by the Owner (or a custom role allowed to manage the organization) in Settings → Billing & Plan. The page shows the plan, its status and renewal date, and how much of each limit you use.
- Choose monthly or annual billing and your currency (US dollars, euros or pounds). The currency is fixed after the first payment.
- Upgrade opens a secure Stripe checkout.
- Once subscribed, Manage Billing opens the Stripe customer portal: invoices, payment method, plan changes and cancellation all happen there.
Cancellations and downgrades take effect at the end of the paid period. If a payment fails, the page shows Update payment method; when every retry fails, the organization moves to Free.
When you reach a limit
Nothing is deleted and nothing becomes read-only. Only new additions over the limit are refused — items, warehouses, members, categories, tags, custom fields or photos — with the message You have reached your plan limit. Upgrade your plan to add more. Features above your plan show a lock and an upgrade prompt. The same applies after a downgrade: existing data stays.