InventoryFlo

Terms of Service

Last updated: 24 September 2026

These Terms of Service ("Terms") form a binding agreement between you ("you", "Customer") and MANARA DIGITAL LTD ("InventoryFlo", "we", "us").

By creating an account, accessing, or using the InventoryFlo service (the "Service"), including the web app and the iOS/Android apps, you agree to these Terms. If you do not agree, do not use the Service.

1. The Service

InventoryFlo is a cloud-based inventory operations platform for scanning, counting, receiving, picking, and auditing stock. We grant you a non-exclusive, non-transferable, revocable licence to access and use the Service for your internal business purposes during your subscription term, subject to these Terms.

2. Accounts

To use the Service you must create an account. You are responsible for:

  • Maintaining the confidentiality of your credentials
  • All activity that occurs under your account
  • Notifying us promptly of any unauthorised access
  • Ensuring users you invite to your organization are authorised and comply with these Terms

You must be at least 18 years old and have the authority to bind the business you represent.

3. Acceptable use

You agree NOT to:

  • Reverse engineer, decompile, or attempt to extract source code from the Service
  • Resell, sublicense, or white-label the Service without our written consent
  • Use the Service to store or transmit unlawful, infringing, or harmful content
  • Probe, scan, or test the security of the Service without our prior written permission
  • Interfere with or disrupt the Service or its infrastructure
  • Use automated means to extract data beyond documented export features

4. Subscriptions, fees and payment

4.1 Plans

The Service is offered on Free and paid subscription plans. Current plan features, limits, and pricing are described on our pricing page.

4.2 Billing

Paid plans are billed in advance, monthly or annually, through Stripe. By providing payment information you authorise us to charge the recurring fee, plus applicable taxes, until you cancel. Stripe processes all payments; we never store full card numbers.

4.3 Failed payments

If a payment fails, we may suspend access after giving reasonable notice and an opportunity to update payment details.

4.4 Refunds

Fees are non-refundable except where required by law. Cancelling mid-term does not entitle you to a pro-rata refund; access continues until the end of the paid period.

5. Your data

5.1 Ownership

You retain all rights, title, and interest in the data you upload to or generate within the Service ("Customer Data"), including your inventory records, item photos, and supplier information.

5.2 Licence to us

You grant us a worldwide, non-exclusive licence to host, process, transmit, display, and back up Customer Data solely as necessary to provide the Service.

5.3 Data protection

Personal data is handled as described in our Privacy Policy, which forms part of these Terms by reference.

5.4 Export

You may export Customer Data via the in-app export feature for the duration of your subscription and for 30 days after cancellation.

6. Intellectual property

The Service, including all software, designs, trademarks, and content (excluding Customer Data), is owned by MANARA DIGITAL LTD and its licensors. No rights are granted to you except as expressly set out in these Terms.

7. Third-party services and integrations

The Service may integrate with third-party services. Your use of those services is governed by their own terms. We are not responsible for third-party services and disclaim liability for issues caused by them.

8. Term and termination

8.1 Termination by you

You may cancel your subscription at any time via the in-app billing settings. Cancellation takes effect at the end of the current billing period.

8.2 Termination by us

We may suspend or terminate your access if you materially breach these Terms, fail to pay, or use the Service in a way that creates legal exposure for us. For non-material breaches, we will give reasonable notice first.

8.3 Effect of termination

On termination: (a) your access ends, (b) we retain Customer Data for 30 days during which you may export it, and (c) after 30 days we delete Customer Data except as required by law (e.g., billing records retained for 7 years).

9. Warranties and disclaimers

We provide the Service "as is" and "as available". To the maximum extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We are not responsible for business decisions made based on data you or your team entered into the Service.

10. Limitation of liability

To the maximum extent permitted by law:

  • Neither party is liable for indirect, incidental, special, consequential, or punitive damages, or loss of profits, revenue, data, or business.
  • Our total aggregate liability arising out of or related to these Terms or the Service is limited to the fees you paid us in the 12 months immediately preceding the event giving rise to the claim.

Nothing in these Terms limits liability for death or personal injury caused by negligence, fraud, or any liability that cannot be excluded by law.

11. Changes to these Terms

We may modify these Terms from time to time. Material changes will be notified at least 30 days before they take effect. Continued use after the effective date constitutes acceptance.

12. Governing law and jurisdiction

These Terms and any dispute or claim arising out of or in connection with them are governed by the laws of England and Wales. The courts of England and Wales have exclusive jurisdiction, without prejudice to any mandatory consumer-protection rights you have where you live.

13. Contact

MANARA DIGITAL LTD
Email: contact@inventoryflo.app